Privacy Policy

Your privacy is important to us. It is Kanonkop Wine Estate’s policy to respect your privacy regarding any information we may collect from you across our website, https://www.kanonkop.co.za, and other sites we own and operate — including this online shop.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 17 March 2020.

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What the online shop stores

So that there is no doubt about what this shop holds and why:

• Your order details — name, email address, telephone number and delivery address, kept so that we can process, deliver and account for your order.
• Your account — if you sign in, the same details plus your order history, shown only to you once you have signed in with a code sent to your own email address.
• Preferences you choose to give us — favourite wines, communication preferences and any dates you tell us about, used only to keep what we send you relevant. You can view, change or clear all of it yourself under My Account at any time.
• Payment details are never stored by us. Card payments are handled entirely by PayFast on their own secure pages; we receive only their confirmation that a payment succeeded.

To have your information removed from our records, write to wine@kanonkop.co.za.

See also our Cookie Policy and Terms & Conditions.